Frequently Asked Questions
Everything you need to know about your Blundstone experience, from sizing to shipping.
How do I find the right size for my Blundstone boots?
Blundstone boots are listed in Australian/UK sizing. Generally, for women, we recommend ordering three sizes down from your US size, and for men, one size down. Please refer to our comprehensive size guide to find your perfect fit.
What is your return policy for online orders?
We offer a 30-day return policy for all unworn items in their original packaging. If your boots don't fit or you've changed your mind, you can initiate a return through our online portal for a full refund or exchange.
Are Blundstone boots waterproof?
While our leather is naturally water-resistant, our 'Waterproof Series' features seam-sealed construction and waterproof treated leather specifically designed for wet conditions. We recommend regular treatment with our Waterproof Spray to maintain protection.
How long does shipping take within Australia?
Standard shipping typically takes 3-7 business days, while express shipping arrives within 1-3 business days. All orders are dispatched from our warehouse within 24-48 hours of placement.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express. We also offer flexible payment options through Afterpay, Zip Pay, and PayPal for your convenience.
How should I care for and maintain my leather boots?
To extend the life of your boots, clean them with a damp cloth and allow them to air dry away from direct heat. Apply Blundstone Renovator Cream regularly to nourish the leather and prevent cracking.